Health and social work services

Tender description

This City of Cardiff seeks to appoint a minimum of 1 or a maximum of 2 providers to deliver the Direct Payments Support Services to eligible citizens in Cardiff. The Council has reviewed its direct payment support service requirements in line with the Social Services and Well-being (Wales) Act 2015. As a result of this, the Council's Direct Payment Policy and Practice has been revised, and it is anticipated that a successful provider(s) will be required to deliver both a Support Service and a Managed Account Service. The successful provider(s) will be required to deliver services which meet the outcomes of individuals as set out in their support plans, giving individuals more choice, control and independence in their lives. It is anticipated that the start date of the contract will be 31.7.2017. The Successful Provider(s) will need to ensure a sustainable and robust business model to deliver the service to a high standard. The Council has reviewed its direct payment support service requirements in line with the Social Services and Wellbeing (Wales) Act 2015. As a result of this, the Council's Direct Payment Policy and Practice has been revised, and it is anticipated that a successful provider(s) will be required to deliver both a Support Service and a Managed Account Service. Direct Payments are a different way of delivering on the legislative responsibilities of social services where there is an assessed eligible need. The purpose of Direct Payments is to give people flexibility over when their care is provided, the exact nature of the care, choice and control over who they have caring for them and the standards and quality of that care. Direct payments can be used for meeting the care and support needs of a child and of their carer. They can also be used for the direct employment of personal assistants or for the provision of care through a domiciliary care agency. The Council will consider all bidders including cooperatives, consortia and micro or social enterprises. The Council will work with the successful bidder(s) to enable opportunities to utilise the flexibility, freedom and choice of direct payments, to support and inspire those in receipt of direct payments to use their direct payment in a creative way. It is intended that the Council place a Framework Agreement for the provision of the Direct Payment Support Services for a term of three years with the option to extend for a period/periods equating to no more than 3 years in total provided that the Framework Agreement does not extend beyond 30.7.2023. The Council has reviewed its direct payment support service requirements in line with the Social Services and Wellbeing (Wales) Act 2015. As a result of this, the Council's Direct Payment Policy and Practice has been revised, and it is anticipated that a successful provider(s) will be required to deliver both a Support Service and a Managed Account Service. Direct Payments are a different way of delivering on the legislative responsibilities of social services where there is an assessed eligible need. The purpose of Direct Payments is to give people flexibility over when their care is provided, the exact nature of the care, choice and control over who they have caring for them and the standards and quality of that care. Direct payments can be used for meeting the care and support needs of a child and of their carer. They can also be used for the direct employment of personal assistants or for the provision of care through a domiciliary care agency. The Council will consider all bidders including cooperatives, consortia and micro or social enterprises. The Council will work with the successful bidder(s) to enable opportunities to utilise the flexibility, freedom and choice of direct payments, to support and inspire those in receipt of direct payments to use their direct payment in a creative way. It is intended that the Council place a Framework Agreement for the provision of the Direct Payment Support Services for a term of 3 years with the option to extend for a period/periods equating to no more than 3 years in total provided that the Framework Agreement does not extend beyond 30.7.2023.