Provision of a Customer Portal and Customer Relationship Management System
Details
- Supplier(s)
- ORACLE CORPORATION UK LIMITED
- Value
- GBP 420,000
- Duration
- 8 years
- Topic
- Software package and information systems
- Published
- 20 February 2017
- Source
- ContractsFinder
Tender description
The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.
Timeline
- Completed: Award date17 February 2017
- Completed: Award published20 February 2017Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Calderdale Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@calderdale-metropolitan-borough-council.gov |
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