Expired contract

Provision of a Customer Portal and Customer Relationship Management System

Details

Buyer: Calderdale Metropolitan Borough Council
Supplier(s): ORACLE CORPORATION UK LIMITED
Value: £420,000
Duration: 8 years
Topic: Software package and information systems
Published: 20 February 2017
Source: ContractsFinder

Tender description

The scope of this tender is to provide a whole customer services solution including a Customer Portal, aCRMsystem, integrated interactive maps, integrated chat, integrated middleware for robust real time backofficeintegration and to replace or incorporate all the current CRM, Online Form, Chat, social media integrationandIntegration functionality of the current solution.

Timeline

Completed: Award date17 February 2017
Completed: Award published20 February 2017
Current notice
Completed: Contract expiry date31 March 2025

About the buyer

Calderdale Metropolitan Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Contact name	Job title	Phone number	Work email
	Head of Procurement	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
	Commercial Director	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
	Procurement Manager	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
	Category Lead	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
	Senior Buyer	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov
	Contracts Manager	+44 •••• ••••••	••••••••@calderdale-metropolitan-borough-council.gov

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