IT services: consulting, software development, Internet and support

Tender description

South Devon & Torbay Clinical Commissioning Group's system-wide programme for prevention, wellbeing and self-care comprises of three interlinked delivery work streams: — Learning & development programme (workforce and citizen facing behavioural change programme); — Community asset development; and — Information assets. Via these three work streams we will establish the necessary self-care information resources and infrastructure, support the deployment of the learning and development at sufficient pace and scale, and support the development of resilience within communities we will require access to, and the development of, a range of specialist resources, products and additional capacity through 2017/18. NHS South Devon & Torbay Clinical Commissioning Group are inviting bids from potential suppliers to meet the specification for a Behavioural Change Information Platform for Prevention, Well Being and Self-care to the population of South Devon & Torbay CCG. The CCG do not have the resources to deliver this ambitious programme of work at the pace required to support the New Model of Care. Where pockets of relevant skills do exist they are already focussed on supporting the delivery of system priorities. This approach also recognises that we do not have, within our workforce, all of the necessary skills available to deliver the requirements of this workstream. Many of these skills required are specialist, technical in nature, and required on an ad-hoc and short-term basis to deliver specific products and/or intelligence. The CCG need to approach this service in an agile and cost effective manner to achieve maximum benefit from the limited people and financial resources we have available. We need also to break free of our traditional thinking and extend our solutions beyond existing infrastructures and capabilities to deliver solutions that meet public expectations, accessing the input and advice of specialists such as app developers; technology leads, marketing experts and designers. This will include seeking out learning from non-traditional suppliers and identifying opportunities for standardisation and opportunistic innovation. Changing the behaviour of our consumers will be key to successfully realising the benefits of what we will create. This is a skill extending beyond our current capabilities, utilising marketing and behavioural economics and social marketing. The CCG is keen to urgently progress and award this contract to a partner who can demonstrate that they can not only deliver to the critical success factors of the specification but who can deliver these requirements in a very short mobilisation period and at a high quality pace. The CCG fully recognise that the services fall within the scope of the full regulations and their responsibility to discharge their duties in full. As such the CCG is taking a pragmatic approach to this procurement process, by reducing the time the opportunity is available to the market and adjusting the number of evaluation questions for bidders to respond to, in order to facilitate a proportional effort on the part of bidders. Bidders are required to complete and pass an Eligibility Questionnaire to assure the CCG that they are eligible to deliver the requirements of the contract. The CCG is looking for a partner who will most likely need to subcontract, or source further partners from the local system, to enable full delivery of the specification. References to any subcontractors in the eligibility question responses and any subsequent quality question response will be treated as such at the point of evaluation, and the CCG will satisfy themselves of the suitability of any additional partners as part of the mobilisation period(post contract award). The Quality questions are limited in both amount (10) and in word count (max 1000) to ensure that bidders responses are proportional to both the quality requirements and the shortened timeframe for the process. The financial envelope is £198,000. The CCG are looking to bidders, as part of their response, to confirm that they are able to deliver the specification for this budget, and to set out their planned allocation of that budget. To aid bidders understanding of the requirement and to emphasis the key and important aspects of the specification, the CCG has produced the following video:https://www.youtube.com/watch?v=KawfgHAGhuk