Canteen and catering services

Tender description

Catering and hospitality services including one London based cafe to one Edinburgh and 3 London locations. Catering services provided at premises operated by the NMC across the following locations: —23 Portland Place, London, W1B 1PZ, —61 Aldwych, London, WC2B 4AE incorporating services provided to 1 Kemble Street, London, WC2B 4AN, —2 Stratford Place, E20 1EJ, —114-116 George Street, Edinburgh, EH2 4LH. 23 Portland Place: —The provision of a staff cafe. —The provision of ingredients for free issue coffee points on floors ground 1 to 6. —A hospitality service to meeting rooms and offices between 8:00 and 16:00. —Occasional evening and weekend hospitality. —Council dinners and lunches approximately every every 2 months. 61 Aldwych: —A hospitality service for Fitness to Practice (FtP) adjudication sessions and occasionally to meeting rooms and offices. —The provision of ingredients to free issue coffee points. —Servicing 1 can / confectionery vending machine and 1 coffee vending machine. Kemble Street (Serviced from 61 Aldwych): —A very occasional hospitality service to meeting rooms; CEO office and training events only. —The provision of ingredients to free issue coffee points. —Servicing 1 can / confectionery vending machine owned by NMC. and 1 coffee vending machine. 2 Stratford Place: —A hospitality service for Fitness to Practice (FtP) adjudication sessions and occasionally to meeting rooms and offices. —The provision of ingredients to free issue coffee points. —Servicing 1 can/confectionery vending machine owned by NMC. and 1 coffee vending machine. 114-116 George Street, Edinburgh: —A hospitality service for Fitness to Practice (FtP) adjudication sessions and occasionally to meeting rooms and offices. —The provision of ingredients to free issue coffee points. —The servicing of 1 can / confectionery vending machine owned by NMC and 1 coffee vending machine. Please note the following prerequisites in order to respond to this Tender: The supplier must: Have the capability to supply services across the UK in order to satisfy future NMC requirements. Hold current Contracts for the supply of a similar profile (café, hospitality and delivered-in visitor lunch services) across multiple sites (volumes of site personnel and visitors ranging between 200 and 600 a day). Such contracts having been held for a minimum period of 3 years each. Be familiar with the supply and have experience of services to both public sector and private sector bodies. Be able to demonstrate compliance with UNICEF Baby Friendly Initiatives and the use of ‘Baby Friendly’ brands within their service. Comply with all current legislation and good industry practice to including but not limited to:The General Food Law Regulations (EC) 178/2002; The Food Safety Act 1990; The Food Safety and Hygiene (England) Regulations 2013; The Control of Substances Hazardous to Health Regulations 2002 (COSHH); Equality Act 2010; Health & Safety at Work etc. Act 1974;Data Protection Act 1998; and Environmental Protection Act 1990. Maintain a Quality Management System in accordance with the requirements of ISO9001. Have in place a formal system and auditable records of employees' right to work in the UK / EU. Maintain an Environmental Management System in accordance with the requirements of ISO14001. This shall include but not be limited to: An Environmental Policy. Regular review of organisation's environmental aspects. Setting objectives and targets to improve environmental impacts. Operational control procedures. Monitoring and recording. Role allocation and training. Non-conformance and corrective action process. System audit and management review.. Hold appropriate and sufficient levels of insurance. Have in place a formal system and auditable records of employees' right to work in the UK / EU. Have in place a formal system and auditable records of employee security checks. The value of the contract must not exceed 20 % of the total annual turnover of the supplier's business.