Active Lives Survey Interactive Tool

Tender description

Why the Work is Being Done In 2013, Sport England developed a tool to help stakeholders and partners make sense of the Active People Survey data. Sport England has recently implemented a it's 2017-2021 strategy and, relatedly, a new survey (the "Active Lives Survey") with new measures. We need to ensure that stakeholders are empowered to maximise the potential of this data through a web tool that is easy and intuitive to use, and can produce a range of both numerical and visual outputs (e.g. charts, maps). We are also working with the Open Data Institute, and have aspirations to create an API for this dataset. Problem to Be Solved To support our stakeholders (both internal and external) in making informed business decisions we need to ensure that the Active Lives Survey data is made to be as accessible as possible, but still ensure that the nuances of complex survey data are communicated. Survey data (currently held in SPSS format) is released on a bi-annual basis, so a supplier will need to outline a way for Sport England to update the tool accordingly, and to outline hosting and maintenance arrangements and the scope of the support provided. Who Are the Users There will be multiple users, such as National Governing Bodies, Local Authorities, National Partners etc. All these users require access to the Active Lives Survey Data to understand their "customer" better, and make informed decisions off the back of this. Early Market Engagement Work Already Done There has been some user research undertaken to map user needs (through stakeholder surveys), but it is envisaged that a supplier will develop this work strand much further. Existing Team The supplier will be working with a small project team comprised of a mixture of researchers and ICT specialists. There may be some requirement to liaise with Ipsos Mori who administer the Active Lives Survey. We would like to have, at a minimum, weekly meetings (either virtual or face-to-face) to check progress and to ensure that the project is on track. Current Phase Discovery Work Location London, Tottenham Court Road. Working Arrangments We would expect the following: A detailed project timetable with key Sport England touchpoints identified A project management infrastructure with an appropriate content management / communication system e.g. SharePoint Initial kick-off meeting with Sport England to further understand requirements. The suppliers will not be required to work on site, but regular face-to-face meetings will be required at Sport England's offices in London (Base location). Any expenses (such as travel and accommodation) should be outlined in the costings. Security Clearance Additional T&Cs In addition to the Standard Contract we will include additional terms & conditions to ensure that Sport England retain ownership of Intellectual Property (IP) rights for all developed software and customer data. Skills & Experience Experience in using evidence-based research to inform a user-centred redesign, focused on external users’ needs, end-to-end user journeys, motivations and goals Proven experience of complex user journey mapping across ranges of users and stakeholders Proven experience in using robust metrics, analytics, search data and user feedback to audit and define key content and services Experience delivering engaging and intuitive user experience in web solutions Experience of prototyping, testing and iterating with users and stakeholders Proven successful development of back-end technologies, databases, developing APIs, and meeting data standards. The dataset is extremely complex so expertise in this area is vital. Have experience designing services using complex data to extract value and insight with ease Technical expertise of front-end, UI web development and responsive web design (HTML5/CSS/JS) Demonstrate experience of delivering agile projects in sometimes non-agile environments Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards Demonstrate an understanding of and ability to deliver compliance with the government’s Service Standard Demonstrate GIS capabilities and understanding of geographic data Experience creating device agnostic solutions Nice to Haves Experience working with Government departments or bodies Provide evidence of similar digital projects, ideally ones that have used complex survey data No. of Suppliers to Evaluate 10 Proposal Criteria Technical solution Approach and methodology How the approach or solution meets user needs How the approach or solution meets Sport England objectives Estimated timeframes for the work How risks and dependencies have been identified and approaches offered to manage them Expertise and team structure Value for money Cultural Fit Criteria Works well in a collaborative team environment Innovative and creative approach to solutions Be transparent and collaborative when making decisions Create and maintain an agile working environment Take responsibility for their work Be respectful of different opinions and constructive in feedback; have a no-blame culture and encourage people to learn from their mistakes Can work with stakeholders with low technical expertise Payment Approach Fixed price Assessment Method Written proposal Case study Work history Reference Evaluation Weighting Technical competence 60% Cultural fit 15% Price 25% Questions from Suppliers Budget range a maximum of £118,000, to include (but not limited to) development, user testing, hosting, updates on a bi-annual basis.