Provide a product to Integrate Lagan CRM with Yotta Mayrise

Tender description

Why the Work is Being Done To ensure that there is an efficient waste and recycling services to residents Problem to Be Solved 1. Provide integration between YOTTA:Mayrise (Waste and Recycling application) and Kana:LAGAN (CRM) 2. Provide general support to DMBC staff and cross training during the process, including development against any relevant technical integration. Who Are the Users As a citizen of Doncaster or staff member of Doncaster council, I need to access digital services on-line for waste and recycling to improve the customer journey and simplify the process. Early Market Engagement Work Already Done Existing Team There is an existing digital council team, the team consists of Project managers, Business Analysts, System Analysts and Developers. Current Phase Alpha Work Location Doncaster Working Arrangments Required 3 days a week, must provide their own hardware, business email address, should be capable of working at their own location or on site. Security Clearance None, must comply with BPSS. Additional T&Cs Skills & Experience Should be able to demonstrate 2 Years LAGAN integration (4%) Should be able to demonstrate 2 Years Mayrise integration (4%) Should be able to demonstrate 2 Years Azure development (4%) Should be able to demonstrate 2 Years Orchid development (4%) Nice to Haves Should be able to demonstrate 2 Years Agile development life cycle (4%) No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution (10%) Approach and methodology (5%) How the approach or solution meets user needs (10%) How the approach or solution meets your organisation's policy or goal (5%) Estimated timeframes for the work (5%) How they've identified risks and dependencies and offered approaches to manage them (5%) Team structure (5%) Value for money (5%) Cultural Fit Criteria Work as a team with our organisation and other suppliers (2%) Be familiar and comfortable with public sector ways of working (2%) Be transparent and collaborative when making decisions (2%) Share knowledge and experience with other team members (2%) Be able to work with clients with low technical expertise (2%) Payment Approach Time and materials Assessment Method Written proposal Reference Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range between 20k - 25k