Software package and information systems

Tender description

The provision of a modern and flexible IT solution for accommodation management, the hosting of which is the responsibility of the Supplier. The University of Bristol has approved a business case to procure a system to manage the accommodation functions of its Residential and Hospitality Services Division. The University would expect to deploy the new solution “out of the box” with minimal configuration and it is therefore of the utmost importance that the chosen system offers a suitable level of relevant functionality and is a close fit to the specified requirements. Full requirements are detailed later in the document but as a minimum the University would expect the selected product to offer the high-level functionality below: a. Accommodation Allocation: — bulk and targeted email communications, — applications for accommodation, — automated accommodation allocation, — e-inductions, — logging of arrivals, departures, transfers, leavers and void/vacancy management. b. Facilities Management: — room inventory including asset tagging, — room check-in and check-out, — damage charges, — post and parcels, — health & safety checklists, — maintenance job logging and tracking for students and staff, — maintenance checks. c. Pastoral Care: — incident logging and tracking including disciplinary action, — pastoral care event registration.