Software package and information systems

Tender description

The Mobile Data and Vehicle Solution Programme (MDVS) will deliver the next generation of mobile data application and communication devices into the Ambulance Service. The Ambulance Radio Programme (“ARP”) will roll out and deliver an integrated control room and mobile data vehicle solution for the NHS Ambulance service nationally in England, and potentially in the Welsh Ambulance Service NHS Trust (“WAST”) and the Scottish Ambulance Service Board (“SAS”). The Mobilisation Application will enable mission critical communications between responding resources and control rooms. The scope of the procurement includes delivery of a highly available and resilient Ambulance Mobilisation Application solution to enable dispatchers and other control room staff to rapidly communicate timely and accurate information as efficiently as possible to responders such as Paramedics, Nurses, GP's and community responders. The solution will need to be capable of meeting the needs of a 24/7 and 365 days ambulance service, and will provide enhancements to existing commercial offerings readily available in the market to include: specific ambulance service functionality and system interfaces; other mission critical public safety functionality and services, including appropriate security, additional resilience and enhanced availability.