HUMAN FACTORS ROADSHOW PROJECT

Tender description

Purpose of Tender: to select a training provider who can deliver CIEHF accredited short workshops to NHS staff across the East of England and the West Midlands by 31st March 2018. This will consist of 16 two hour workshops delivered in eight days across the regions. Human factors (or Ergonomics) is defined as: “the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and other methods to design to optimize human well-being and overall system performance” (IEA, 2000). The National Quality Board (NQB) Concordat emphasises the importance of applying Human Factors & Ergonomics (HFE) in healthcare to significantly improve the quality of care for patients. In addition, a key recommendation given by Don Berwick in his review of patient safety is that health systems must give NHS staff career-long help to learn, master and apply modern methods for quality control, quality improvement and quality planning. Keywords: In the procurement RFQ documents.