Defence Support Network - Logistic Information Services - User Requirements, Stories and Outcomes

Tender description

Why the Work is Being Done This work is to be done in support of the Defence Support Network (Information Services) (DSN(IS)) sub-strategy. This sets out the ICT response to departmental and operational needs in the context of wider Government imperatives and provides a guiding view of how logistics can meet the challenges and opportunities provided by digital technologies. The Defence budget remains challenged and digitisation provides opportunities for achieving ‘more with less’. DSN(IS) will seek to transform the existing portfolio of legacy systems and applications. This will optimise the applications of today and add capabilities for the future capitalising on industrial and academic innovation. Problem to Be Solved The requirement is to: • Produce a complete set of auditable user requirements (building on extant but draft work). • Delivery of a DSN(IS) User Requirement Document (URD), utilising the MOD, enterprise-wide requirements management tool . • Delivery of ‘User Stories’ and 'Outcomes' to support an agile delivery aligned to the Government Digital Services Standard framework. These are to support the following functions: - Logistic Decision Support, Supply and Inventory Management, Asset Management, Asset Visibility, Transportation, Engineering and Maintenance. To enable procurement of the services required for an enduring Defence Logistic capability. Who Are the Users Defence Logistics require a provider with both experience and in-depth specialist technical, requirement management skills to produce a Defence Support Network - Information Services (DSN-IS) User Requirement Document. This will build upon an extant documentation set. The task will involve wide stakeholder engagement across the Defence Logisitc community. Early Market Engagement Data pack was published on Team Defence Information website. Work Already Done Existing Team The Project Managers will be managed by a team within Defence Logistics. Engagements with Crown Servants, Military and Contractors is to be expected. The individuals will work to Agile/Scrum methodology. Current Phase Discovery Work Location MOD Abbeywood, Filton, Bristol, BS34 8JH Working Arrangments The provider will be expected to work closely with a team within Defence Logistics and staff within the Front Line Commands (FLCs) and Defence Equipment and Support (DE&S) organisation. It is anticipated that whilst some work will be conducted remotely regular contact with Defence Logistic (DL) is maintained. The contractor will base some resource with the DL (Abbey Wood) throughout the engagement. The supplier will submit weekly reports to the Service Manager regarding the status of the project, achieving key milestones and issues that may impact on timescales and cost. Significant updates required as necessary. Security Clearance SC must be in place prior to contract commencing due to nature of projects. SC status must be valid for duration of contract. Supplier Cyber Protection Assurance Questionnaire must be completed (https://supplier-cyber-protection.service.gov.uk/) (Risk Assessment Reference RAR-TMBB9MCH) Additional T&Cs These MOD DEFCONs from part of the Call-Off Contract : DEFCON 76(Edn12/06) Contractors on Site; DEFCON 531(11/14) Disclosure of Information; DEFCON 659A(02/17) - Security Measures Suppliers must use the Authorities Payment Tool called CP&F or be prepared to sign up to the tool. Skills & Experience Have extensive practical experience of requirements management Have extensive experience of managing a requirements set that can be contracted against Have experience of setting information services requirements Have an awareness of GDS preferred format for User Stories Have experience of working with and collaborating across Technical Work Streams to drive results Have experience of managing stakeholder engagement in terms of requirements and setting expectations Have excellent oral and written communication skills to engage with senior stakeholders at all levels Have experience of using Agile methodologies to plan and deliver improvements Have ability to think creatively and be able to articulate innovative ideas to solving complex business and IT problems Nice to Haves Experience of utilising the MOD, enterprise-wide requirements management tool , IBM Rational DOORS No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Approach and methodology How the approach and solution meets user needs How the approach or solution meets organisations policy and goal Estimated time-frames for the work How the risk and dependencies have been identified and the approached to manage them Team structure Value for money Cultural Fit Criteria Be transparent and collaborative when making decisions Have flexible approach Have ability to integrate and work as part of a team Payment Approach Fixed price Assessment Method Written proposal Work history Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers Budget range £50k - £250k (ex vat). assumed that any t&s costs are included in overall price and within agreed budget ceiling.