Closed tender

Collection agency services

Details

Value
GBP 21,000,000
Topic
Data services
Published
12 December 2017
Submission
15 January 2018

Tender description

— Debt collection agency services, — customer information tracing services, — customer advisory services. For household customer debts. Debt collection services for Southern Water of debts from 60 days of due date onwards. — Doorstep based debt collection services of debts from 60 days of due date onwards, — Trace and collect services, — Other data retrieval services. Debt collection services for Southern Water in relation to customers identified by Southern Water as deceased, and their debts. — Doorstep based Debt Advisory Services for Southern Water Customers, — Proactive, outbound telephony services based on specific debt collections campaigns as instructed by Southern Water.

Timeline

  1. Completed: Tender published12 December 2017
    Current notice
  2. Completed: Submission date15 January 2018

About the buyer

Southern Water Services Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72300000 · Data services
  • 72320000 · Database services
  • 72322000 · Data management services
  • 79342300 · Customer services
  • 79342310 · Customer survey services
  • 79342320 · Customer-care services
  • 79512000 · Call centre
  • 79940000 · Collection agency services

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Decision makers

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