PU-17-0376 IT Transformation Services

Tender description

Why the Work is Being Done The Office for National Statistics (ONS) is looking to secure services to provide temporary IT Infrastructure support during a period of parallel running of legacy and transformed IT services until such time as parallel running ceases (all services in Business as Usual (BAU) support) Problem to Be Solved The Office for National Statistics (ONS) is looking to secure services to provide temporary IT Infrastructure support during a period of parallel running of legacy and transformed IT services until such time as parallel running ceases (all services in Business as Usual (BAU) support) Who Are the Users ONS Business users need to be able to access systems and services during a period of transformation of the IT supporting these systems and services so that they can continue to provide outputs to Central Government, key Stakeholders and the general public Early Market Engagement Work Already Done Existing Team The existing team comprises IT technical specialists across the range of Infrastructure supported by the ONS Current Phase Not applicable Work Location The services are to be supported from ONS’ sites primarily at Newport (South Wales) NP10 8XG with some secondary requirements at Titchfield (Hampshire) PO15 and London (though this is minimal) Working Arrangments The team will need to be able to meet the following work arrangements: The ONS service availability hours are 7am to 7pm. The ONS service support hours are 07:30 am to 17:30pm Monday to Friday. Out of hours working is on an ad-hoc basis, driven by project/change demand; During this transition period out of hours working can be assumed as likely, but not guaranteed. The ONS does NOT require on-call for any of its current services. Security Clearance Team will need to be SC cleared (minimum) Additional T&Cs Skills & Experience Support Cisco switches, Firewalls (Checkpoint, Juniper, Cisco) Bluecoat proxy, VOIP. PKI LAN/VLAN/VRF EM Support Microsoft Windows Active Directory Application installation Endpoint protection, disk encryption, peripheral control Mobile device management, Printer management RAS Administration SCCM & Lumension Support Window server (2008, 2012) DNS, DHCP, AIX, RHEL, Centos, Exchange SharePoint PKI SCCM powershell EM Support Enterprise Storage technologies (EMC VNX, EMC Data Domain, Recoverpoint, (Symantec Netbackup) Support VMWare ESX, VRealize, VDI, SRM NSX Support Oracle, Postgres Microsoft SQL server (NoSQL): MongoDB, Couchbase, Reddit Oracle RMAN and PG_basebackup Actian Ingres DB Oracle ASM, ZFS,Oracle Exadata Support ServiceNow ; Airwatch Mobile Device Management ; IBM Rational Suite of products Project Management services Nice to Haves No. of Suppliers to Evaluate 3 Proposal Criteria Technical Solution Value for Money Cultural Fit Criteria Can work with clients with low technical expertise be transparent take responsibility for their work challenge the status quo Payment Approach Time and materials Assessment Method Written proposal Work history Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range