Potential framework for the delivery of services which incorporate service user involvement

Tender description

The National Offender Management Service (NOMS) is an agency within the Ministry of Justice. Its role is to commission and provide services in the community and in custody ensuring best value for money from public resources. NOMS anticipates establishing a framework agreement for the provision of services which will include the input and involvement of individuals who have direct experience of the Criminal Justice System. Utilising the valuable experience of service users will be an essential element of the requirement of any and all contracts let from this framework. Service user involvement entails the incorporation of users' views and experience in the planning, development, execution, management and / or evaluation of services. One example of the type of service that is anticipated will be required by NOMS is for the establishment and running of a Prison Council. Requirements will be determined on a prison by prison basis, subject to need and available resource. Contracts let from the framework will vary in size, value and duration. It is anticipated that the number of contracts let off the framework will increase gradually over the duration of the framework.