Contact Centre messaging and music on hold provider
Details
- Value
- GBP 24,000
- Duration
- 3 years
- Topic
- Telecommunications equipment and supplies
- Published
- 8 December 2017
- Source
- ContractsFinder
Tender description
Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non copyright Music on Hold
Timeline
- Completed: Award date12 October 2017
- Completed: Award published8 December 2017Current notice
- Completed: Contract expiry date1 December 2020
About the buyer
Cambridge City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32500000 · Telecommunications equipment and supplies
- 48210000 · Networking software package
- 48500000 · Communication and multimedia software package
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cambridge-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cambridge-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cambridge-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cambridge-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cambridge-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cambridge-city-council.gov |
8 similar open tenders
See more open tenders related to Contact Centre messaging and music on hold provider.
- Open tender
Omega DPS
Related buyers
Buyers similar to Cambridge City Council.
- 1,016£964.6m
- 876£688.0m
- 818£1.7bn
- 760£14.1bn
- 730£153.0m
- 659£1.1bn
- 656£1.4bn
- 569£18.6bn
- 538£266.4m
- 532£2.8bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
