Delivery Partner to provide a Digital Portfolio Office and Burst Capability

Tender description

Why the Work is Being Done The Home Office is being asked to respond to an unprecedented number of challenges relating to delivery of new and amended Digital and Legacy ICT systems and services that support front line and back office services This work requires coordinated actions across the Home Office and wider Central Government to assess what actions need to be undertaken to ensure successful delivery of outcomes in line with challenging timescales and limited existing resources. Problem to Be Solved The Home Office is required to respond to a plethora of new and emerging policy challenges. A delivery partner is required to quantify and coordinate our response to these requests, working with teams across the Department to determine what impact they will have on our current and planned Digital/Technology platforms, services contracts and associated systems This capability will also be responsible for tracking risk across the portfolio; producing coordinated plans; responding to data requests and coordinating engagement with other Government Department. It may also be required to provide suitably qualified resources to support the delivery of the outcomes proposed Who Are the Users Senior Leaders within the Home Office need to receive a coordinated response to the current raft of policy changes so that the Digital and Technical Platforms, Services and contracts can be amended and developed to meet the operational requirements within the time and budget constraints that exist Early Market Engagement Work Already Done An existing Discovery Phase has been undertaken to understand the size and scale of the work that is required that has been split into 8/9 separate work streams, each of which might have multiple possible options for delivery. This work has also created an outline plan for the work to be undertaken and a proposed team structure for the portfolio team element of the requirement Existing Team This requirement is intended to replace a small, existing team that has been use to complete an initial scoping and data collection phase. This team currently interacts with other Delivery and Programme teams across the Department and colleagues in other Government Department who are focused on the same areas of work Details of the make-up of the proposed team will be included in the RFP document but this is likely to include 1 x Programme Manager, 1 or 2 x Project/Delivery Managers at different levels and resources with service management and communications experience. Current Phase Alpha Work Location The work will predominantly take place in the Home Office sites in Westminster and Croydon. There may also be a requirement to visit other Home Office sites nationally and other Government Departments Working Arrangments The Delivery Partner will be required to work flexibility with teams across the Home Office and wider Government Departments Within the Home Office, where the bulk of the work will be completed it is expected that the Delivery Partner will acts as an integrated function of the Home Office’s Digital, Data and Technology Team. Any expenses for travel between Government sites within the M25 should be included within the pricing proposed. Security Clearance CTC clearance will be required as a minimum. SC Clearance is preferable Additional T&Cs Skills & Experience Have experience in establishing and operating a Portfolio Office into a large, complex environment, incorporating multiple work streams Have experience of integrating with the client organisation to establish processes, procedures and governance. Have experience producing a full range of management reporting to satisfy multiple audiences Have the ability to provide suitably experienced and security cleared staff at short notice to cover Portfolio/Programme Management; Digital Delivery, Service Management and Delivery, and Technical Contract Management and Commercial Have Experience of working in a complex, Government environment including across multiple Departments Have Experience of working to GDS standards and working within the GDS/CCS Spend Control regime Nice to Haves Experience of undertaking knowledge and skills transfer to a replacement team Have the ability to drawn from their own Cross-Government experience and networks to aid in the running of the Portfolio Office No. of Suppliers to Evaluate 5 Proposal Criteria Approach to Portfolio Management The identification and management of risks and dependencies Resource planning Development and Implementation of processes and governance Impact assessment and analysis Quality and availability of staff Cultural Fit Criteria Work as a team with our organisation and other suppliers Engagements with stakeholders both within the Department and Cross Government Payment Approach Time and materials Assessment Method Written proposal Case study Evaluation Weighting Technical competence 60% Cultural fit 10% Price 30% Questions from Suppliers Budget range £3,000,000 for all aspects of delivery including both the portfolio team and burst resources