Parking enforcement services

Tender description

The provision of vehicle removal (including abandoned vehicles) on highways within the boundaries of the London Borough of Tower Hamlets and enforcement of illegally parked vehicles on Council owned housing land managed by Tower Hamlets Homes (THH). LB Tower Hamlets owns a car pound comprising 71 spaces from which the pound management and payment centre currently operate. This is based in Commercial Road, E1 0HJ. However, the premises may not be available throughout the lifetime of the contract so the Council may need the service provider to provide their own pound and payment centre facilities. There is currently no definitive date for the closure of the Car Pound but, if required, the move would have to be exercised within a notice period of 6 months. Related costs and methodologies for the transfer of the pound shall be required as part of the bidders' tender submissions and will be assessed accordingly. The removal of abandoned vehicles and vehicles parked in contravention of parking regulations on the highway within the boundary of the London Borough of Tower Hamlets. The Council has a statutory obligation to remove and dispose of vehicles considered abandoned on the public highway and / or in public spaces. This duty is mostly contained in the Refuse Disposal (Amenity) Act of 1978 specifying the authority of the Council to remove vehicles that appear abandoned on the public highway, whilst the Road Traffic Regulation Act 1984 and Traffic Management Act 2004 permits the Authority to remove and dispose of such vehicles contravening regulations on public highways. Bidders may tender for either one or both Lots. Enforcement of parking contraventions on Council owned housing land managed by Tower Hamlets Homes (THH) through the provision of a ticketing service in accordance with BPA code of practice. The successful provider will collect income on behalf of Tower Hamlets Homes. Daily patrols will cover the stock using an electronic ticketing system with responsive capability to attend unauthorised vehicles notified directly by THH or its residents, and the provision of all enquiry, complaint and appeals-handling processes. During the term of the contract the service provider will support the Council with the implementation and transition to Traffic Management Orders as specified in the tender documents.