Breakdown and recovery services for motor vehicles

Tender description

The main intention of this proposed 3 year contract, with an option to extend for a further 12 months, is to ensure suitable service provision of a 24/7 availability light vehicle recovery service to limit disruption to traffic flow due to breakdowns on the 4 vehicle lanes over the bridge and also in the adjacent Saltash Tunnel. The Service also requires other business critical and routine duties and activities as stated in the Scope and broad outline specification below: Primary duty: Light Vehicle Recovery — Provision of all staff, plant, equipment and insurances to carry out light vehicle recovery (up to 3.5 tonne gross vehicle weight) and traffic management for 24 hours per day, 7 days per week to ensure timely and safe recovery of vehicles to minimise hazards and disruption to users enabling the restoration of normal traffic flow in the shortest possible time-scale. Ancillary duties: Operational support staff will also be required to undertake other activities and duties including but not restricted to the following. Business critical: — De-icing of South Cantilever Lane/Footpaths/Car Parks — Ensuring security of all buildings/offices within Tamar Bridge areas of jurisdiction — Start up/close down of Emergency Supply Generator — A roving resource providing support in dealing with emergencies or to investigate other causes for concern particularly during the late evening and early morning when Tamar Bridge staffing levels are at a minimum. Routine: — Transfer of Abnormal Load Crossing Receipts to Toll Plaza — Enforcement of 2 hour maximum parking in bridge car park — Removal of litter/debris from bridge grounds — Transfer of recycling materials to contractors.