Social work and related services

Tender description

The procurement seeks to secure a delivery partner (either a single organisation or through a consortium arrangement with a lead nominated supplier) to provide support for victims and survivors or other stakeholders who engage with the Inquiry's work programme. The work will be based within England and Wales. The majority of the activity on this contract will involve provide support services to those that share their experiences with the Inquiry through the Truth Project. The contract will also support those who are participating in the Inquiry's investigative work and those who attend meetings or other engagement events. The overriding requirement of the contract is for a managed service provision of emotional and psychological support to victims, survivors, witnesses and members of the public who engage with the Inquiry in its activities. The scope of the contract shall cover the work of Truth Project, Investigations, Inquiry engagement events (such as forums and seminars) and other activities, such as research interviews and subject access requests. The service requirements are for both telephone based support and face to face support.