Information technology services

Tender description

The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. The objective of this RFT is to invite proposals from suitably qualified service providers, and to enter into a contract with one service provider for each lot, to provide: - Lot 1: LAN/WAN infrastructure Support and ICT Security Services; and Lot 2: Information Governance, Cybersecurity and Risk Management. Please note: It is a requirement that a separate provider is selected for each LOT. This does not prohibit a tenderer from applying in both lots. For more information, please refer to the RFT published on www.etenders.gov.ie Lot 1: LAN/WAN infrastructure Support and ICT Security Services to include; 1. Technical support on a range of systems and services as described in Annex 1; 2. Monitoring and Reporting; 3. Change control and documentation management; 4. Disaster Recovery (DR) and fail-over management; 5. Firewall replacement as described in Annex 2; 6. Provision of Helpdesk Support. For further information on Lot 1, please refer to appendix 1 of the tender document. Lot 2: Information Governance, Cybersecurity and Risk Management, including; 1. Ad-hoc security advice, incident response, consultancy and implementation services; 2. Annual staff security training; 3. Risk assessment review and management report; 4. Vulnerability and penetration testing; 5. Annual information security management systems (ISMS) assurance audit; 6. Provision of Helpdesk Support. The detailed requirements for Lot 2 are set out in Appendix 1: Requirements and Specification of the tender document.