Clinical information system

Tender description

Portsmouth Hospitals Trust are looking to replace their current Occupational Health Clinical System with a more advanced system. Employee Database Personal information Employment information — More than one post — One employee working for multiple employers or moving between employers — invoicing must be correct ESR interface/integration to update personal and employment information Medical information — conditions, allergies Archive leavers Import/Export staff transfers Diary Clinic management — Link to staff and rooms — Flexibility to alter sessions or create ad-hoc sessions — Blocking and annual leave — e.g. block all sessions for staff member Appointment booking — Record first offered appointment — Show availability and clinic utilisation — Find next free appointments Clinical History Attach copies of scanned documents ESR integration — import and export imms/EPP info for IAT Record dates, test results and outcomes of assessments — Automatically plan follow-up events from outcomes — Present previous results and show trends Fill in history sheet/notes from consultations — Reviews — present previous notes for comparison Fill in forms for assessments — Fill in from previous assessment if applicable — e.g. medication Record telephone advice given and duration of calls Planned events have due dates Gather and integrate information into a single place so that the practitioner can get an overview and review all the patient's information. — Sort chronologically — Group/filter by case and type — e.g. show only contacts about a referral, or show only blood results — Expand/collapse? Summarise? Memo/Reports/Certificates Template letters — Automatically pick appropriate template or present a list of only relevant templates — Pull information from the assessment and employee's record — Appointment letters: pull information from the appointment diary Keep copies of correspondence in clinical history Workflow Mark cases or pieces of work that need follow up Assign to admin/practitioner or group of admin/practitioners — ‘in tray’ Write notes for handover Due date / KPI Recall Record on history that reminders have been sent Immunisations and blood tests — Send reminders to employees — Escalate to managers when still outstanding Health Surveillance — Proactive/planning — Reminders for employer (SME)? Reviews Reporting Business reports Activity and KPI Audit — SEQOHS accreditation — MoHaWK benchmark Ad-hoc reporting — full SQL access to database? Invoicing Calculate our costs Calculate charges to private clients — Ability to define different cost structure for different clients — e.g. sessional vs. cost-per-case Identify what activity has been charged for and what invoices have been paid Portal Employees can fill in forms — Includes pre-placement assessment so employee might not be registered on our system? Managers ‘self-service’ portal — Send referrals — Access reports and view case management information — Business reports for their areas? Security Interface Modern interface Web based? — Remote access for site visits and flexible working — Tablet/mobile device Ease of use — Logical, consistent UI — Keyboard/Mouse/Mixed input — Accessibility — text/element scaling; screen reader, speech recognition compatibility Multitasking — Return to recently viewed records — Have multiple records open e.g. tabs — Ability to quickly switch between employees — e.g. take a telephone call while working on something else Mangement User access control — User accounts — Different permission levels Changes to records logged Ability for us to alter forms/events/follow-up/letters/reports as required without relying on external provider Would system be hosted on PHT servers or external?