Unified Comms Specialist

Tender description

Who Speclialist Work With Working closely as part of the System Design Authority, alongside architects, system designers and business analysts. The specialist will also need to work with the Service Transition and Service operations team, and have engagement with procurement and project management functions. What Specialists Work On Providing support to the System Design Authority; assisting service transition, continuous service improvement and change initiatives. Specific role responsibilities include Change Management: manage and evaluate change, maintain configuration control. Release and deployment management: manage system release and deployment events and record outcomes. Knowledge Management: Support capture, development and use of knowledgebase articles. Service Catalogue Management: Support other technical specialists in SCM. Service Level management: Contribute to and report on service levels for services and technologies alongside wider support team. Capacity Management: Monitor and forecast capacity demand Information Security Management: Work within and maintain appropriate security configuration. Where the Work Takes Place Bristol, South West and Hereford, West Midlands Early Market Engagement Working Arrangements 5 days a week between 0830 - 1730. Fridays will be no earlier than 4pm finish. Regular work with technical specialists in support team, face to face meetings and workshops. Occasional meetings in other customer locations, travelling within the working day where possible. Work Location Bristol, South West and Hereford, West Midlands Security Clearance *IMPORTANT* Candidates must supply Current/Valid MOD assigned DV clearance which will be valid for the expected duration of the contract. This will require you to provide the Candidates full name and date of birth along with details of their clearance Prior to the deadline of this competition to giles.towers100@mod.gov.uk. Additional T&Cs The Supplier undertakes to abide by the provisions of the Official Secrets Act 1911 to 1989 and Section 182 of the Finance Act 1989. In the event that the Supplier fails to comply with this Condition, the Buyer reserves the right to terminate this contract by giving notice in writing to the supplier. The Supplier will comply with DEFCON 659A along with the appropriate Security Aspects Letter. DEFCON 659A will be provided to applicants on request. The SAL will be provided to the successful Supplier. Skills & Experience Significant experience with design, maintenance and operations of Lync 2010 & Skype for Business 2015 Significant experience with CISCO communications & collaboration systems (Desirable: CCIE Unified Communications) Significant experience with Cisco IOS Experience with Network Boundary Technologies & Session Border Controllers Experience with Active Directory Experience with Exchange 2013 Experience with Certificate Services Experience with DNS/DHCP Experience with Windows 10 Nice to Haves Experience with Windows 8.1 Experience with App-V No. of Specialists to Evaluate 3 Cultural Fit Criteria Work as a team with our organisation and other Suppliers Transparent and collaborative when making decisions Have a no-blame culture and encourage people to learn from their mistakes Assessment Method Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers Budget range £778.00