Software package and information systems

Tender description

Warrington Borough Council is launching a service transformation programme that seeks to deliver improvements and efficiencies to both its internal and customer facing processes. To support this, the council is seeking to invest in scalable enterprise level software platforms that will enable cost effective digital service delivery. The capabilities that the council requires includes: Identity verification and role based access management, Workflow and task allocation, Case management and collaboration tools, Integration / middleware, Document and artefact management, Operational reporting, Business rules management, Audit trail, Workforce scheduling, Internal and external portal/content management and online forms, Master data management, Testing tools. The Invitation to Tender will be broken down into lots and the council reserves the right to award contracts for individual capabilities, for whole lots, or for groups of lots. Details will be included in tender documents and Contract Notices.