Health services

Tender description

The CCG is procuring an Urgent Treatment Centre with streaming and an integrated Rapid Response service. The population using the Urgent Treatment Centre will primarily come from within Newham, although there are increased attendances from the working age population who are temporarily living in and close to the Borough and the selected provider is required to set up a recharging process in line with National Guidance. The provider will be expected to deliver the following:a.GP Streamer with local knowledge, based at the ‘front door’ of the Emergency Department (ED) at Newham University Hospital (NUH) streaming ALL patients (excluding major care) that attend the A&E site. b.A navigator service to support patients with medical assessment, advice, treatment, direction and self-care. c.Provision of a minor illness and minor injury service between the hours of 8:00 to 23:00 (15 hours) d.Provision of an additional minor illness service 23:00 pm to 2:00 (3 hours) e.Receive referrals and bookings from integrated urgent care service (111 & the Clinical Assessment Service). f.Book patients directly into GP practices and the 8-8 extended Primary Care Hub which is currently being piloted across Newham. g.Assess patients for pathways to acute services, i.e. ambulatory care, Clinical Decision Unit pathways In addition to the above, the service will include a Rapid Response team to support the clinical team in the Urgent Treatment Service.