Consultation and Engagement Services

Tender description

The Council is looking to put in place a framework agreement for the provision of Consultation and Engagement services. The objectives of the Consultation and Engagement service are: • To provide a cost effective method for delivering robust consultation and engagement services • To encourage consultation responses from a comprehensive cross-section of the local population, including seldom-heard and minority groups • To provide appropriate analysis and interpretation of the data gathered, as required, to ensure the findings can be used to inform decisions around public services • To deliver effective reports of consultation findings including clear and concise summaries • To ensure robust data security to protect personal information The Council is establishing a business intelligence team who will be able to deliver some of the analysis and interpretation of data gathered through consultations. So the supplier would need to be able to share raw data sets with the team for some consultations having sought the required permissions. Estimated framework value between £200,000 and £350,000 depending on usage and term. The framework will be for an initial period of three years extendable by a further year subject to affordability and performance (3+1 years). Call-off contracts may extend this period. Organisations must register their interest on this South East Business Portal in order to receive any changes or notifications issued by the Council during this tender process. The Council will not be held responsible for lack of communication to any organisation who does not register their interest. Clarification questions can also be sent through the Portal. ** Revision 1 of the SQ Q&As published 02-Nov-17 ** ** Revision 2 of the SQ Q&As published 09-Nov-17 and Revision 1 removed. ** ** Revision 3 of the SQ Q&As published 16-Nov-17 and Revision 2 removed. ** ** Revision 4 of the SQ Q&As published 23-Nov-17 and Revision 3 removed. ** Keywords: engagement, consultation, surveys