Transport systems consultancy services

Tender description

Transport Scotland has identified the need to appoint a contractor for the provision and ongoing delivery of a system to provide the Scottish National ePurse The system should have the following functionality: — Have in place safeguarding of customer funds through authorisation, or registration, with the FCA in terms of the Electronic Money Regulations 2011 or otherwise; — The ability to apportion the money flows to the appropriate parties and to settle to several different parties including transport operators and retail channels; — Calculate ePurse top-up payments due from operators; — Support post issuance ePurse product creation on any compatible smartcard with an ITSO shell; — Provide a customer services front end and on-line portal; and — Generate reports that support the delivery of the ePurse scheme. Transport Scotland is an agency of the Scottish Government and contracts in the name of and on behalf of the Scottish Ministers. Transport Scotland has identified the requirement to appoint a contractor for the provision and ongoing delivery of back office services to provide the Scottish National ITSO Type 2 ePurse. (the ‘Contract’) Transport Scotland will conduct the proposed procurement process for the Contract on behalf of the Scottish Ministers. In the event of the contract award, the Contract will be entered into between the Scottish Ministers and the successful tenderer. Each selected economic operator shall be invited to submit a tender on the same contract terms. The system shall: — Ensure adequate protection of the managed funds through authorisation, or registration, with the FCA in terms of the Electronic Money Regulations 2011 or otherwise; — Support post issuance ePurse product creation on any compatible smartcard with an ITSO shell. There are over 2 million cards in issue only a quarter of which have our ITSO e-Purse loaded; — Calculate ePurse transaction payments due to transport operators; — Calculate ePurse top-up payments due from transport operators; — Provide prompt payment to settle transactions; — Generate reports that support the delivery of the ePurse scheme; — Provide branded customer facing web services; and — Provide branded operator facing web services. Data and accounts from existing ePurse pilots shall be required to be transferred to the new system. It is intended that the contract will be in place for a period of 48 months. The contract is subject to renewal for two 24 month extensions. Due to the nature of the system, a single deliverable is required and as such shall not be divided into lots. The contractor will be procured through a competitive tender procedure, in accordance with the Competitive Dialogue procedure as proscribed in the Public Contracts (Scotland) Regulations 2015. To be considered for this contract economic operators are required to complete the European Single Procurement Document ESPD in accordance with this Contract Notice. Economic operators shall be evaluated in accordance with the Public Contracts (Scotland) Regulations 2015, on the basis of information they have provided within the (ESPD).