Repair and maintenance services of security equipment

Tender description

Iarnród Éireann requires the services of a suitably qualified contractor to undertake maintenance, repairs and replacement works on existing Specialist systems. The requirements under this contract will include; planned preventative maintenance, unplanned repair works and certificate submissions to IE Share point document library. The current agreement for these services will expire in February 2018. Iarnród Éireann wish to enter into a single party agreement for; — the supply of Specialist Systems and Services and associated equipment, — the maintenance and repairs to services at various locations throughout the railway network. The proposed duration of the contract is 3 years with the option to extend for 1 additional year at Iarnród Éireann's discretion. A pre-qualification notice is attached to this notice and must be completed and returned as directed in order to be considered for tender stage. Iarnród Éireann requires the services of a suitably qualified contractor to undertake maintenance, repairs and replacement works on existing Specialist systems. The requirements under this contract will include; planned preventative maintenance, unplanned repair works and certificate submissions to IE Share point document library. The current agreement for these services will expire in February 2018. Iarnród Éireann wish to enter into a single party agreement for; — the supply of Specialist Systems and Services and associated equipment, — the maintenance and repairs to services at various locations throughout the railway network. The proposed duration of the contract is 3 years with the option to extend for 1 additional year at Iarnród Éireann's discretion. Location Types: IE Stations, IE Staff facilities, CIE retailers, CIE/IE administration buildings, IE/ SET equipment buildings and the port of Rosslare Harbour. There are over 1 300 location types nationwide that are occupied by the public, operating staff and multi discipline safety critical engineering depots, work shops and equipment buildings. Type of Work: The contractor will be required to undertake both planned maintenance, unplanned repairs and call out/ emergency response as described: A: Planned Preventative Maintainance Works — Annual testing/servicing of Automated powered door, gates, barriers and security shutters. — Annual testing/ servicing of Intruder Alarm Security Systems. — The provision of key holder notifications via 24/7 365 call centre utilising GSM technology to existing and new Intruder Alarm systems. — The provision of log books, certification displays at each Intruder Alarm panel and electronic issue to IE Share point document management system. — The administration and electronic issuing of fault repairs to IE Engineer on a weekly basis. — The CAD revisions of existing and the compiling of new Specialist system safety files per location. B: Unplanned ASSET Replacement — Minor Works — Minor works include for the replacement of defective or non operational parts to existing Specialist systems currently installed in each Location type throughout the 3 provincial areas. — Asset condition surveys of existing and proposed replacement of automated doors, gates, barriers and security shutters. — Asset condition surveys of existing and proposed replacement of Intruder Alarm Security systems and alarm management systems. — Asset condition surveys of existing and proposed replacement of GSM internal & external clocks. — Asset condition surveys of existing and proposed replacement of Lift call systems including passenger call points, lift internal and external cameras, CCTV management systems. — Asset condition surveys of existing and proposed replacement of Access Control Systems including fob / card management systems. — Handover / Acceptance testing of Third Party New Works projects. C: The provision of Call out / Emergency Response — The provision of call out and emergency attendances in the event of fault, loss of service or failure of Specialist Systems nationwide. — 24/7 Call out response within 4 hours– for fault, call centre notifications or system failures. A pre-qualification notice is attached to this notice and must be completed and returned as directed in order to be considered for tender stage.