Expired contract

Insolvency Project

Details

Value
GBP 27,875
Duration
6 months
Topic
Research and development services and related consultancy services
Published
18 October 2017

Tender description

Assignment under the Market Research Framework MR130001. HMRC is committed to improving the service it offers to customers, and has recently adopted a new customer service approach for customers who have been in debt to HMRC. This research, with customers who have experienced the new approach, will provide evidence on customers' views and experiences of the new approach and will help us to identify any areas for improvement.

Timeline

  1. Completed: Award date6 June 2017
  2. Completed: Award published18 October 2017
    Current notice
  3. Completed: Contract expiry date20 December 2017

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 73000000 · Research and development services and related consultancy services

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