Health and Justice ICT infrastructure project management - East of England

Tender description

Why the Work is Being Done The secure residential estate in the East of England is undergoing a refresh of their IT infrastructure for their healthcare teams. This work is to manage and enact that project to ensure the staff have a secure and stable IT platform to carry out their duties. Problem to Be Solved NEL CSU require a delivery partner to help manage and deliver the following services: 1. Supporting the design, configuration and implementation of the ICT refresh programme within the secure residential estate. 2. Supporting the design, configuration, implementation of N3 connections, printers, scanner etc. 3. Perform data gathering to ensure all service users are engaged and their requirements documented and defined with appropriate assurance and sign off. Who Are the Users The users are the clinical and admin staff employed by various healthcare providers, both private and public sector, providing healthcare within the residential estate. Early Market Engagement Work Already Done Existing Team The existing programme is a blend of contract engineers who work with specialist companies for specific pieces of work as required Current Phase Not started Work Location This work will take place at secure sites across the East of England with regular attendance at the NEL CSU H&J offices in Hackney Working Arrangments This work will take place at secure sites across the East of England with regular attendance at the NEL CSU H&J offices in Hackney Security Clearance All staff engaged on the programme must be security cleared to HMPSS SC level. Additional T&Cs Skills & Experience 1. Have demonstrable Project Management success within the secure estate (temporary/longer term) in management of NHS network and ICT infrastructure refresh projects, using industry standard methodologies 2. Demonstrable experience of matrix-managing a multi-disciplinary team within the last 12 months within the secure residential estate 3. Have demonstrable Project Management experience in planning, risk, dependency, financial and change management aspects of an ICT refresh project within the last 12 months within the secure residential estate 4. Demonstrable expertise in managing the transition of projects into live service environments within the last 12 months All staff engaged on the programme must be security cleared to HMPSS SC level Nice to Haves 1. Evidence of experience and knowledge of ICT infrastructure in Courts and Tribunal settings to support healthcare delivery No. of Suppliers to Evaluate 3 Proposal Criteria 1. Evidence to show that the provider can demonstrate all essential Project Management skills and experience. 2. Ability and willingness to align with the current programme approach 3. Team structure, organisational make-up and quality of submitted CVs 4. Value for money of the proposed solution 5. Ability to demonstrate nice-to-have skills and experience 6. Demonstrate how they will ensure service quality - ensuring they are providing the right people for the job, how do they assure quality of delivery during the work package 7. Flexibility of services provision - ability to flex levels, numbers, and skillsets of resources provided, to remain aligned to NEL CSU needs as the work progresses 8. Innovative technical and project management approach/solutions Cultural Fit Criteria 1. Need to collaborate with various senior key stakeholders across multiple organisations. 2. Need to demonstrate a flexible, positive and transparent approach 3. Need to operate successfully in a workplace with mixed skills and experience 4. The approach will require discipline and capable of working across organisational boundaries in a very demanding, stressful environment Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range £150-£200, 000