Next steps in primary care digital optimisation

Tender description

Summary of the work Building on foundations of a programme to baseline maturity and plan development paths, . A technical and facilitation team is required to support and develop exploitation of digital primary care systems and services in the context of evolving models of service delivery. Expected Contract Length 6 months Latest start date 1 April 2017 Budget Range £130-£150K Why the Work is Being Done Building on foundations of a programme to baseline maturity and plan development paths, . A team is required to support and develop exploitation of digital primary care systems and services in the context of evolving models of service delivery. Problem to Be Solved Bringing practices up to a skill level that enables the local health systems to rely on a predictable standard of functionality in its primary care elements is key to maximising the use of technology to improve efficiency and effectiveness of longitudinal healthcare provision. Who Are the Users As a GP, practice nurse or pharmacist attached to a practice, I need to know how to make the best use of the the information systems and services available to me and how they relate to other systems used to provide care to my patients. Work Already Done Base lining and establishment of agreed maturity indices, along with basic level of upskilling in certain domains Existing Team Existing BAU team maintain service levels according to contractual agreements. Development work undertaken by separate small team. Current Phase Beta Skills & Experience • • Compliance with essential skills and experience • • Capacity to deliver in timescale Work Location Various locations across South London Working Arrangments At practice sites, coming together with service and other programme teams to share progress, align work packages No. of Suppliers to Evaluate 3 Proposal Criteria • Identification of risks and dependencies • Flexibility of approach in meeting our goals • Approach for matrix management of the team within the wider portfolio of NEL Primary Care division Cultural Fit Criteria • Work as a team with our organisation and other suppliers • Work with clients with low technical expertise • Can build and maintain relationships with senior professionals and commissioners • Work according to NEL vision and values Payment Approach Capped time and materials Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers 1. Can you outline what the 'essential skills and experience' are plus any 'Nice-to-have skills and experience' you may also be looking for? Essential skills and experience •Have experience of implementing in a GP environment•have provided services under matrix management arrangements•Have experience of working with commissioners to help them achieve their objectives through the use of digital enablers•have knowledge of the London primary care drivers and blockers•have experience of using digital systems to deliver step change in service in primary careNice-to-have skills and experience •Have experience of matrix working with permanently employed specialists and BAU teams•Have experience of working at national level in relation to digital primary care 2. Can you clarify assessment criteria to be used? • Compliance with essential skills and experience• Capacity to deliver in timescale 3. Would you please be able to list the main legacy systems that are currently in use to support practices? Main systems involved are:EMIS webINPS Vision hosted versionsTPP SystmOneDocManDXSHealthcare Gateway MIG 4. Is there an incumbent supplier for a previous phase of this project contracted to NEL CSU or NEL CUS’s end client? Yes