Collection agency services

Tender description

Renfrewshire Council are seeking to secure the services of an external provider to carry out effective debt recovery and diligence services in the pursuit of: — Council Tax (including water and sewerage charges), — Non Domestic Rates, — Housing Benefit Overpayments, — Sundry Debt, — Parking Fines. The provider will be responsible for the time-outs, effective and accurate collection of debt using effective diligence methods which agree with the appropriate legislation and instructions from Renfrewshire Council in order to maximise collections. Renfrewshire Council are seeking to secure the services of an external provider to carry out effective debt recovery and diligence services in the pursuit of: — Council Tax (including water and sewerage charges), — Non Domestic Rates, — Housing Benefit Overpayments, — Sundry Debt, — Parking Fines. The provider will be responsible for the time-outs, effective and accurate collection of debt using effective diligence methods which agree with the appropriate legislation and instructions from Renfrewshire Council in order to maximise collections.