Expired contract

1718CSTD09 Exploring the impact of HMRC's approach to naming on customer compliance and behavioural change

Details

Value
£56,627
Duration
5 months
Topic
Research services
Published
27 September 2017

Tender description

HMRC is currently able to name deliberate defaulters under the Publishing Details of Deliberate Defaulters (PDDD) programme. The objective of PDDD is to support HMRC's aim to influence behaviour by encouraging defaulters to engage with HMRC, and to bear down on tax avoidance and evasion by providing an effective sanction for those who deliberately default. This research will inform HMRC's understanding of the effectiveness of PDDD and how well it is meeting it's objective, providing insight on the impact PDDD has had on customers who have been named under the programme, the impact of PDDD as a deterrent for customers at risk of being named if they deliberately default, and the general public's perceptions and awareness of the programme.

Timeline

  1. Completed: Award date7 August 2017
  2. Completed: Award published27 September 2017
    Current notice
  3. Completed: Contract expiry date19 January 2018

About the buyer

HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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