PL5242 Resource Centre for Rough Sleepers

Tender description

The Council requires the services of an organisation or group of organisations to provide the Resource Centre Service which will provide a friendly and accessible engagement, advice and support service to rough sleepers and those vulnerably housed in Tower Hamlets and the City of London Corporation to reduce and prevent rough sleeping in the two boroughs. The main objectives of the Service are to: • Work collaboratively with other like-minded organisations who deliver services for very vulnerable people – linking people into specialist/mainstream service provision where possible. • Enable rough sleepers and those vulnerably housed to be more active locally by facilitating positive relationships between them and people who are not vulnerable. • Welcome people from any background, faith or nationality to our services – reflecting the diversity of the local population. This will be managed through an equalities impact assessment and proactive engagement with local relevant cultural, faith and equalities groups. • Provide innovative and effective approaches to assisting rough sleepers with complex needs to move into accommodation and remain housed. • Provide engagement activities and a focused advice and support service to verified rough sleepers on the Tower Hamlets and City of London outreach teams’ lists. • Provide thorough housing and support needs assessments, SMART action plans to resolve the housing need of individuals who claim to be rough sleeping or are vulnerably housed in Tower Hamlets or the City of London. • Provide signposting or formal referrals for clients with a confirmed local connection outside of Tower Hamlets or the City of London to relevant housing and support services in their home area. • Provide supported reconnections for discharge patients from the Royal London Hospital. The Service will also aim to improve patients’ their health and wellbeing leading to reduction in instances of mental-ill health, poor physical health and substance misuse, and improve patients’ financial situation through advice and debt counselling. • Provide access for local rough sleepers and hostel residents into more structured activities and a range of support services provided by or in conjunction with the Service but not funded under this Grant. This will include substance misuse services, health and well-being sessions, physical and mental health assessments, engagement with ETE activities. The anticipated contract start date is 1st April 2018. The estimated value of the contract is £195,000 per annum. The contract period is 3 years. Organisations wishing to express their interest are requested to register on the London Tenders Portal via the link below, where the tender documentation will be available to download. The Council uses the e-tendering system, the London Tenders Portal, which is free of charge to suppliers and providers. (Double click links on this page or copy and paste into your web browser). https://www.londontenders.org/procontract/supplier.nsf Tenderers are responsible for allowing sufficient time to submit their bid. The Council accepts no liability for bids that are not submitted due to internet connectivity issues, transmission delays or errors. Deadline for submission: This is a single stage tender process with no PQQ stage. Deadline for submission of final bids as published on London Tenders Portal. The Council is an Equal Opportunities Employer and a supporter of Ethical Governance, our protocol can be found at http://www.towerhamlets.gov.uk/lgnl/jobs_and_careers/equal_opportunities.aspx along with Guidance to Suppliers and Providers at http://www.towerhamlets.gov.uk/lgnl/business/tenders_and_contract/tenders_and_contracts.aspx The Council does not undertake to invite all applicants or bind itself to accept the lowest or any Tender. The Council will not be liable for any costs incurrent in tendering for this contract. If you require any further information please contact: Procurement at procurement@towerhamlets.gov.uk A supplier briefing will take place on Tuesday 26th September at 12 noon and expected to last approximately one hour. Location: Room AJH104 1st Floor Albert Jacobs House 62 Roman Road London E2 0PG Please contact Sumaya.munim@towerhamlets.gov.uk for further information and to register for the event. Keywords: Rough, Resource, Centre, Sleepers