MMO - Content Designer

Tender description

Who Speclialist Work With A multi-disciplinary agile team including Service Manager, Product Manager, Delivery Manager and User Researcher. What Specialists Work On 1. Review existing marine planning content and provide recommendations. 2. Attend user research session within the discovery phase. 3. Leading colleagues to identify user needs based upon analysis of user research undertaken within the discovery phase. 4. Provide marine planning content recommendations based upon analysis and experiences of undertaken user research within the discovery phase. 5. Present findings at show and tells, stand ups and within formal reports. 6. Produce a content plan based upon analysis of undertaken user research in the discovery phase and historically produced marine planning content. Where the Work Takes Place The base location for the work is Newcastle upon Tyne for 2 days a week for a 3 month period. Remote working may be considered. Early Market Engagement Working Arrangements The supplier is expected to work as part of a service team made up of a range of specialist skills to deliver the discovery phase. We expect the supplier to be flexible to our needs and can effectively work within a team of varying skill levels. Off site and remote working would be considered, however if agreed travel to Newcastle would be required when the business considers it necessary. If remote working is agreed any travel and accommodation to the base site in Newcastle is to be accounted for within the agreed day rate. Work Location The base location for the work is Newcastle upon Tyne for 2 days a week for a 3 month period. Remote working may be considered. Security Clearance Baseline security clearance is required Additional T&Cs Skills & Experience Have extensive experience of writing content for the web, with proven ability to create complex content in a clear and succinct way Have proven experience in using metrics and user feedback to define and improve content Strong critical thinking and problem solving skills, with the ability to see the bigger picture and translate business issues and needs into relevant, actionable plans and objectives Strong analytical skills and the ability to quickly develop recommendations based on quantitative and qualitative evidence Ability to work with users and stakeholders at all levels Excellent communications skills and ability to present research findings in a creative and compelling way Experience of working on services which align to the Government Digital Service’s Design Principles and Digital Service Standard Nice to Haves Previous experience of working within government organisations. No. of Specialists to Evaluate 5 Cultural Fit Criteria Work well in a collaborative agile team Be open and inviting of the views of others and respond despite pressure to ignore, revert or concede Be adaptive to constant changes Comfortable with ad-hoc content requests and the delivery of them Assessment Method Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers Budget range £450