Expired contract

ITACU Fixed Line

Details

Buyer: The British Broadcasting Corporation (BBC)
Supplier(s): Harvest Media (UK) Limited, Spoke (interactive) Limited, Temple Interactive Media Limited
Value: GBP 1
Duration: 4 years
Topic: Interactive voice response software package
Published: 22 September 2017
Source: ContractsFinder

Tender description

The BBC is seeking suppliers that will offer a fully managed service for the provision of fixed line telephone and mobile short dial code interactivity relating to BBC output that includes a public vote. Under the framework agreements, the suppliers will provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR, mobile short dial codes (MDSCs)) or live call-handling. These will be either on the supplier's own platform with appropriate overflow where necessary or by use of mass-calling platforms.

Timeline

Completed: Award date30 June 2017
Completed: Award published22 September 2017
Current notice
Completed: Contract expiry date30 June 2021

About the buyer

The British Broadcasting Corporation (BBC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48512000 · Interactive voice response software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov
Commercial Director	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov
Procurement Manager	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov
Category Lead	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov
Senior Buyer	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov
Contracts Manager	+44 •••• ••••••	••••••••@the-british-broadcasting-corporation-bbc.gov