Library software package

Tender description

The Digital Library Project is essential to the development and delivery of a new library strategy. The new strategy will cover the range of library activity including new approaches to space, collection building, student engagement, staff skills and scholarly communications as well as systems which this this project will deliver directly. Student satisfaction with library services is below our comparators and this project will help address that by providing new ways to deliver content as well as improving efficiency. Implementation of new systems will not be the end of our work but will enable further development as we develop the capability of our systems. We are looking for a partner who can not only deliver a system but can work with us as we develop and implement our new strategy. There are 2 lots for this requirement. All solutions must allow us to continue to operate with minimal local systems ‘expertise’. The pass fail requirements are included in the scoring methodology. Library Services Platform The LSP must: — Be based on a multi-tenant cloud hosted SaaS architecture and be managed by the vendor. — Provide true unified resource management capabilities for both electronic and physical resources. — Facilitate significant automation of back office tasks and provide end to end work-flow management. — Integrate widely with current and future University and supply chain systems to minimise re-keying of data. — Allow us to take full advantage of both existing and emerging licensing and purchasing models. — Provide powerful and flexible reporting and analysis tools to help us evidence and improve the effectiveness of our service both in terms of value for money and enhancing the student experience. — Allow for flexible local configuration which allows us to react rapidly to changing user requirements. — Include a comprehensive and accurate knowledge base of books, online databases and collections, journals and journal articles and other scholarly material. Web Scale Discovery Service must — Be a gateway to our full range of purchased, licensed, and other recommended resources irrespective of format and including UOW research outputs. — Provide immediate access to ‘just in time’ delivery methods such as ILL, PDA, DDA, Digitisation service. Resource List Management System (RLMS) The RLMS must: — Be based on a multi-tenant cloud hosted SaaS architecture and be managed by the vendor. — Integrate into the work-flows of academics from within the University's VLE. — Be accessible by students from within the VLE. — Fully integrate with the LSP, vendor platforms, student information and HR systems. — Provide integrated end to end work-flow management from selection to content delivery. — Allow us to significantly automate the selection to purchase work-flow and choose locally when and where in the process validation is required. — Provide a wide range of management information and analytics to help improve the cost effectiveness of resource purchases and better understand student engagement.