IT services: consulting, software development, Internet and support

Tender description

The East Midlands Academic Health Science Network (EMAHSN) is intending to award a framework agreement ITT for the Component Products and Services to Deliver an Integrated System for Prevention, Monitoring and Management of Falls in Older People. A bundle of applications (the ‘apps’), predominantly for use on laptops and desktops but with mobile functionality which can be used by healthcare professionals, other professionals, patients and members of the public, each category of which will have unique user interfaces dependent upon need. It will be used to assess a person's risk of falling, provide information on how to prevent falls and information about exercises and education. For professionals, it will be used to input relevant clinical information, monitor passively collected data and review care plans. Provision of a Clinical Monitoring Centre service conforming to the standards and requirements detailed in Appendix One and will: — Work with local clinicians and device suppliers to agree and set thresholds and algorithms for each device or set of devices, based upon evidence based recommendations supplied principally by the device suppliers or the CMC supplier. (It is noted that the Cloud based Data Warehouse (Lot 4) is expected to provide facilities for running the agreed algorithms in order to process and interpret the data obtained from devices into appropriate reports and actionable data). — Monitor the outputs from the variety of devices, the interpreted data and reports, reviewing them collectively from a patient perspective and take appropriate action for that patient. Any suppliers which have proven experience of delivering one or more devices for use in the monitoring of older people, with resulting data having been used effectively in the prevention or management of falls in a healthcare or social setting, can put forward a proposal for inclusion of those devices in the device framework Lot. It is important that suppliers are able to provide evidence based information regarding how the data from their devices can (either in isolation or in combination with data from other devices) be used to improve the prevention and management of older people at risk of falls. Data from the app / web interface, devices and other defined NHS systems will be streamed into the data system, the data will then be analysed real-time, determining when an intervention is needed and report this live to the clinical monitoring centre e.g. someone has fallen over or is at elevated risk of falling within the next 24 hours. The secure data repository will also capture additional information that will not be used for real-time service activity but is required for analysis, reporting, machine learning and intelligent risk modelling. The overall responsibility for the delivery of the Falls Prevention and Management service to users will remain the responsibility of the relevant NHS and Social Care organisations. Whilst programme management resources will be assigned from relevant partner public sector organisations, we may seek commercial organisations with resources which can deliver significant elements of these activities, including coordinating deployment of the elements of the service procured through the different Lots into an integrated approach to preventing and managing falls. This will be a time limited function to move from a set of innovative products and approaches to developing a sustainable, scalable and replicable service model. The external programme management resources will be expected to work alongside nominated Programme Leads from within the NHS or Social Care. Additionally it may be necessary to source bespoke training, integration, and development services related to one or more elements of the overall solution.