Framework Agreement for SEND dispute resolution and mediation services

Tender description

Framework Agreement for SEND dispute resolution and mediation services Knowsley Council intends to establish a framework agreement for a period of 1 year with the option to extend for a further period of up to 12 months. The aim of the service is to provide a dispute resolution service, mediation adviser and mediation service to enable Knowsley Local Authority and the Clinical Commissioning Group to fulfil its statutory duties under the Children & Families Act 2014. Suppliers are advised to clarify any points of doubt or difficulty relating to the documentation before submitting their response. Any queries should be submitted through the question and answer function via The Chest (Pro-Contract) e-tendering system. Please refer to previously asked questions before asking a question as duplicate questions will not be answered. Both questions and answers will either be made public on The Chest or responded to directly to the originator depending on the content. It is your responsibility to ensure that the completed submission is uploaded successfully on The Chest by the deadline specified below: Deadline for Submission of this RFQ: 11 April 2016 at 9:30am Bidders are advised that the deadline set out above is absolute. You are advised to upload your submission well in advance of the deadline to avoid any technical issues that might arise causing you to fail to meet the deadline which would lead to the rejection of your submission. The Council is conscious that Bidders spend a huge amount of time, effort and expense in putting together a submission and is keen to ensure that no bid is rejected for this reason. The Council positively welcomes your submission and would rather evaluate it than reject it for being late or incomplete and therefore non-compliant.