High Level Enterprise Design

Tender description

Why the Work is Being Done To deliver our corporate strategy and Target Operating Model the NMC require an HLED. This will provide NMC with a: -Definitive view on the current state of the organisation -Clear and unambiguous definition of the future state of the organisation’s processes, information and technology and that will deliver on the defined benefit -Proposed set of improvement projects supported by a roadmap with transitional in the context of a sourcing strategy including re-use -Accurate root cause and impact analysis of the proposed changes -Clear definition of what current and future projects will deliver which components of the target enterprise and benefits Problem to Be Solved The NMC requires a fundamental programme of change to deliver our strategy of becoming a modern and cost effective regulator within the health sector. Our transformation needs to encompass: -Workforce, people and culture -Business and technological transformation -Strategic collaboration -How the services and technology are delivered And to achieve this we will need to: -Invest in data and intelligence capability -Develop 21st century IT and business capability to transform how we work -Establish a new operating model with customer centricity that enables our public protection remit -Procure the right suppliers to deliver the enabling contracts and business change Who Are the Users As a nurse or midwife I should be able to conduct all my transactions (registration, annual fees payment, receive information and registration case management) with the NMC so that I can be kept informed and use the service at a time which suites my shift patterns. I expect the NMC to do this cost effectively as I, not the NHS, have to pay my fee. I want to know my registration status and interact with the NMC in a timely manner using digital media wherever possible. Early Market Engagement None of any significance Work Already Done The NMC has completed the following: • Vision & Strategy for the NMC • Target Operating Model • IT Strategy - which specifies Cloud first and Microsoft suite • Enterprise Architecture - Operating Model • Business Capability Model Existing Team The Supplier will work with a blended multi-disciplined Transformation Team which includes but is not limited to: • Programme Manager • Sourcing and Procurement Manager • PMO • Change Lead • Communications Lead • Solution Architects • Project Managers • Business Analysts • Service Users Additionally, the Partner will be required to work with NMC's existing incumbent partners/suppliers. Current Phase Not started Work Location Nursing & Midwifery Council 23Portland Place London Although the NMC also have offices in Edinburgh, Cardiff. There may be a requirement for the partner to attend or work from any of these locations. Working Arrangments NMC wishes to form a close working relationship which will deliver the HLED collaboratively. NMC requires the HLED team to co-locate with its own Transformation team and work alongside the NMC and with it's current incumbent suppliers/partners. Best value shall be determined by aggregated day rate pricing of the completed SFIA rate card and the estimated cost of the HLED. An estimate of the cost of delivering the work by the 31st March in the context of the plan which will form the ‘envelope of cost’ for the term. Security Clearance None required Additional T&Cs It is anticipated that additional NMC specific Terms and Conditions will be added to the standard call off contract. Full details of any such additions will be included within the RFP however these are likely to be around the ways of working, governance and quality assurance and acceptance. Skills & Experience Demonstrable experience of designing and delivering end to end HLED including relevant case studies – Please provide a 500 word overview of understanding of HLED and three case studies Demonstrable evidence of business process/business led design and expertise delivered a technology enabled implementation –provide 3 case studies with a 500word explanation of how clients realised the benefits post implementation. Strong experience of delivering projects/programmes in-line with the Government Digital Service’s Design Principles and Digital Service Standards – please provide a 500 word statement of understanding and capability. Nice to Haves Demonstrable experience and expertise in lean principles – please provide 500 word overview of your credentials in lean principles in a designing a transformed enterprise Experience and understanding of Microsoft Dynamics: please provide a 500 word overview of credentials/experience for tuning an HLED which can be delivered with minimal configuration of MSDynamics and associated products Experience knowledge and understanding of a regulator and how it deliveres services to its registrants: please provide a 500 word statement of understanding and relevant expaserience. No. of Suppliers to Evaluate 6 Proposal Criteria The methodology proposed in the context of calling off deliverable including the credibility of the plan. Full Product description of the HLED, the Business Case and the Road Map Approach to rescuing programmes/projects started with another supplier and validating pre-existing material Cultural Fit Criteria Approach for collaborating with internal resources of an organisation with specific skill sets attuned to the development and delivery of organisational wide High Level Enterprise design. Approach to Stakeholder Management, Final QA and acceptance of the delivered products and securing buy-in from sponsors Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers Budget range the nmc have allocated a maximum £600,000 budget. this budget will be required to be expended either in part or full before 31 march 2018. the nmc is seeking a supplier to deliver on jointly defined and agreed outputs through a periodic draw down of resources in an adaptive fashion from the contract. the successful supplier must provide a core constant and consistent governance team who will take responsibility for delivering all products and work jointly with nmc to develop individual costed propositions of work resulting in products which make up the hled.