NHS England Website Development

Tender description

Why the Work is Being Done NHS England has completed Discovery and intends to update the current primary and ancillary websites to meet the Discovery outcome. The primary technology is wordpress content management and wordpress plug ins. Problem to Be Solved The current NHS England website doesn't meet the requirements identified in the recently completed Discovery exercise. Who Are the Users Identified user groups (priority order may differ depending on website section) 1. Practitioners (health care staff) 2. Communicators (health care) 3. Decision makers (board members CEOs) 4. Academics 5. Experts (medical professional) 6. Service users (specialised commissioning patients and carers) e.g. As a clinical academic, I need to be able to find published data so that I can analyse health care outcomes Early Market Engagement None Work Already Done Discovery is now complete. Existing Team Discovery was undertaken by Lagom strategy and DXW. Current Phase Beta Work Location The digital team is based in Leeds however the supplier may work remotely. Working Arrangments - face to face pre-sprint and post sprint retrospective - remote daily stand ups during sprints - all expenses to be pre-agreed with the NHS England Security Clearance None Additional T&Cs Contracting shall be undertaken on the basis of identified and agreed BETA sprints Skills & Experience Proven ability to deliver all the functionality set out in the Discovery output (3) Demonstrable track record in producing useful, responsive and aesthetically pleasing websites (3) Proof of responsiveness of redesign across different devices, including different screen sizes (e.g. tablets and mobiles) (1.5) Proven ability to easily integrate video/photography and a variety of social media channels (1.5) Proven ability to meet Government guidelines, i.e. as a minimum, our service must meet Level AA of Web Content Accessibility Guidelines (2.0) (3) Proven experience in wordpress technology (3) The provider must work closely with the hosting and support provider (3) NHS England uses a CDN and multisite setup, this brings unique challenges, the successful bidder must have experience at working with both these functions (3) The provider must be security aware, the website is a government category one responder, as such, resilience and testing is high priority (3) NHS England website should be exemplar, including semantic code (3) Nice to Haves Understand and have previous experience of working with the NHS (3) No. of Suppliers to Evaluate 3 Proposal Criteria BETA service description (50) BETA high level sprint plan (25) BETA risk register (25) Company case studies (25) Team members and relevant experience (15) Cultural Fit Criteria Cultural fit with NHS England (7.5) Quality outcome orientated (7.5) Payment Approach Capped time and materials Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 55% Cultural fit 5% Price 40% Questions from Suppliers Budget range budget range £100k - £200k