Data analysis services

Tender description

HM Revenue & Customs (HMRC) are tendering for a partner to work alongside internal technical specialists in the development of web data analysis skills capability to enhance risking and compliance activity. To assist HMRC to bring in the tax owed, we are seeking support from an external partner for the development of our web data analysis skills capability that will enable us to deploy a range of data analysis skills and analytical tradecraft to maximise exploitation of web/open source data to the same level as private/commercial sectors. The external partner must have recent relevant experience of delivering web data analysis skills capability on three projects of similar scale for other organisations. The contractor must provide analytical personnel, including a senior person who will direct activities and monitor/report on progress, with the necessary skills, knowledge and experience to deliver web data analysis skills capability solution and provide HMRC staff with the knowledge, skills and technical documentation to operate, modify, adapt and further develop the skills development solution without on-going support. They will use this expertise to deliver: a)Activity 1, a baseline of our existing skills capability and evaluation methodology b)Activity 2, creation of a comprehensive and flexible skills matrix (inexperienced analyst — experienced) c)Activity 3, creation of a comprehensive and flexible learning programme / curriculum and evaluation methodology to support the future development of our web insight and data analysts d)Activity 4, design and deliver an upskilling event(s) for our existing web insight and data analysts The contractor must use a partner approach to support HMRC to develop web data analytical skills capability alongside its own technical specialists. The solution must be developed in a manner that will allow it to be readily integrated into HMRC's existing business processes. The delivery of the solution must be complete by 31.3.2018. During the development the partner will be required to work in an agile and flexible manner, including working on HMRC premises at the appropriate times, to facilitate a ‘knowledge transfer’ approach to provide our staff with the knowledge, skills and technical documentation needed to iterate and adjust the web data analysis skills capability solution with little or no ongoing support. A requirement will be for HMRC to own the Intellectual Property Rights for the web data analysis skills capability solution and all documentation and supporting materials produced for the purpose. At the outset it is envisaged that all requirements of the service will be met by a single service provider, but HMRC reserves the right to award to more than one provider for individual elements where this is deemed beneficial.