Health and social work services

Tender description

The council is seeking to appoint up to six (6) different organisations to provide a comprehensive domiciliary care service with a cost and volume contract model that seeks to extend the range of options available for people accessing the service. The Council will guarantee a minimum weekly number of six hundred (600) hours during the initial contract term for each contract. The Council aims to take this commissioning opportunity to refocus the borough's response to meeting the need for domiciliary care services within the current national and local context. It intends to maximise opportunities for procuring services that can facilitate the development of the personalisation agenda, and extend choice and control through self-directed support. Categories of delivery. Personal care; Cleaning and house care; Shopping; Night Sitting, Night Sleeping and Day Sitting; Emergency Service; Respite Service; Visiting Service; Escorting; Social Activities; Support Planning; Skills Development. Service User Diversity. The Council expects that organisations will cater for the majority of its residents' domiciliary care needs and as such expects the workforce of the providers to reflect the diversity of the borough. Through appropriate workforce recruitment, providers will be expected to meet all client group specific needs; a range of cultural and religious needs, irrespective of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Service users may have a history of substance misuse, be physically frail, and/or have learning or cognitive difficulties, mental health problems (including but not limited to depression, confusion, dementia, Alzheimer's).