Expired contract

GB-Grays: Non OJEU

Details

Buyer: Thurrock Council
Supplier(s): Kwest Research Ltd
Value: GBP 134,500
Duration: 4 years
Topic: Customer services
Published: 14 August 2017
Source: ContractsFinder

Tender description

Thurrock Council has a housing stock of approximately 10,000 dwellings. The Council regularly consults with tenants to gain valuable feedback regarding repairs, work completed on the Transforming Homes Programme, leasehold services, general tenant satisfaction and satisfaction with the sign up process for new tenancies. This valuable feedback allows us to assess the performance of both Contractors and internal teams within the housing service. Thurrock Council is seeking to appoint a single, suitably qualified and experienced Service Provider, who has experience with carrying out telephone surveys for Housing related services.

Timeline

Completed: Award date1 August 2017
Completed: Award published14 August 2017
Current notice
Completed: Contract expiry date31 August 2021

About the buyer

Thurrock Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79342300 · Customer services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@thurrock-council.gov
Commercial Director	+44 •••• ••••••	••••••••@thurrock-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@thurrock-council.gov
Category Lead	+44 •••• ••••••	••••••••@thurrock-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@thurrock-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@thurrock-council.gov