Closed tender

Contact Centre messaging and music on hold provider

Details

Buyer: Cambridge City Council
Topic: Music or sound editing software development services
Published: 16 August 2017
Submission: 7 September 2017
Source: uk:procontracts

Tender description

Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: # Designated & Experienced Account Management # Dedicated & Experienced Studio Help Desk # Highly Efficient Turn around of Orders < 3 working days with emergency turn around as required # Professional Voice Artists # High Quality Recordings to Contact Centre Standards # Secure Delivery of Recordings via FTP # Guaranteed Voice Availability # Access to, and use of, non copyright Music on Hold Keywords: Music on Hold, Contact centre messaging

Timeline

Completed: Tender published16 August 2017
Current notice
Completed: Submission date7 September 2017

About the buyer

Cambridge City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72212521 · Music or sound editing software development services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@cambridge-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@cambridge-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@cambridge-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@cambridge-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@cambridge-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@cambridge-city-council.gov