Gas heating system servicing, maintenance, repair and selected replacement and associated services

Tender description

The procurement documents are available for unrestricted and full direct access, free of charge, at www.advantageswtenders.co.uk. North Devon Homes and Advantage SW LLP are working together to award a 2 Lot multi-supplier framework for Gas heating system servicing, maintenance, repair and selected replacement and associated services. Lot 1 is for NDH to direct award to the 1st placed company for its specific requirements for the service to c. 2400 properties. There will be 2 suppliers on this Lot. Lot 2 is a multi-supplier framework that Advantage SW Members (current and future) can access should they wish. Note that Advantage SW Members have existing arrangements in place for this service and thus there is no guarantee of the volume of work to be tendered through Lot 2. The main elements of the service are Safety Checks; Periodic Servicing and Inspections; Routine Maintenance; Diagnosis of faults; Responsive Maintenance; Call Handling; Out of Hours Call Handling; Out of Hours; Emergency Work; Void Property Works; Major Works (excluding planned programmes); Technical Inspections; Mutual Exchange Gas Tests