Software package and information systems

Tender description

The Authority currently owns approximately 2400 assets of various types including office buildings, beaches, harbours, toilets, parks, cafes, car parks and sports assets.Torbay Economic Development Company Ltd trading as TDA, a wholly owned subsidiary of the Authority, owns approximately 120 assets. TDA is the Authority's agent in managing the property assets. The Authority has a requirement for the following an Asset Management system, to include functionality for a Facilities Management module. The Authority has a requirement for an externally hosted Asset Management system to include functionality for a Facilities Management system. The system will be used by the Authority, Torbay Development Agency (TDA), other Authority subsidiary companies and Authority shared services. Access to the system is currently required as follows: a) 5 TDA Administrators with access to the whole system but with the facility to restrict permissions as required; b) 20 users with mobile devices responding to FM Helpdesk calls and performing Condition Surveys; these are either Authority or TDA staff members or Contractors for the Building Service Term Contracts; and c) The remainder of the Authority's staff, TDA's staff and TDA clients will require limited access via a web portal or similar. Additional users may need various types of access to the system as requirements change.