Office machinery, equipment and supplies except computers, printers and furniture

Tender description

Newport City Homes require a 3-year Managed Print Service that supplies multi-functional printers to our offices and sheltered schemes. This must include the delivery, installation, network configuration and management software that provides secure ‘follow-me’ printing enabling users to access printing devices by means of their current staff ID card. The current solution uses SafeCom. Newport City Homes require a 3-year Managed Print Service that supplies multi-functional printers to our offices and sheltered schemes. This must include the delivery, installation, network configuration and management software that provides secure ‘follow-me’ printing enabling users to access printing devices by means of their current staff ID card. The current solution uses SafeCom. The software solution must be capable of providing statistical analysis of volumes and usage per user/cost centre/department and be able to produce monthly reports, providing a detailed breakdown of service failures and response/resolution times by machine. We require 10 high specification MFP Wifi capable devices within our offices along with 13 lower specification MFPs which will be located within our Sheltered Schemes. They should all be capable of printing high volume, high quality documents whilst keeping costs to a minimum. We have provided current levels of printing but these are an historical guide and we expect printing levels to fluctuate.