Health and social work services

Tender description

A comprehensive support service accessible to all victims of domestic violence (including physical, sexual, emotional, financial or honour based violence) and their families residing in Barnsley or to those resident outside of Barnsley to whom the Council owes an ongoing duty of care to include (but not be limited to): Assessment of victims and their family's needs and risk (including any children) and care planning; providing victims with advice on possible options; advocacy on behalf of the victims with a range of agencies including police, housing, social care and immigration; referrals to other relevant services including child protection, safeguarding adults, alcohol and substance misuse, employment and education services, housing or homelessness services, MARAC, and the forced marriage unit; case management; emotional support; attendance with victims at appointments including at court; outreach service particularly for hard to reach groups; emergency telephone contact service available 24 hours a day, 7 days a week; notification service to the Council of serious incidents or cases of serious concern; facilitate access to refuge accommodation; after-care and resettlement service; attendance and participation in the Council's and the Government's Co-ordinated Community Response to work with other agencies to tackle domestic violence and to raise awareness of domestic violence, including developing links with childrens' treatment programmes and childrens' centres, perpetrator programmes, the Family Recovery Project, refuges, the Specialist Domestic Violence Court and the City Council's Sanctuary scheme to provide victims with the means to feel more safe and secure at home and MARAC.