Business services: law, marketing, consulting, recruitment, printing and security

Tender description

In order to assist with the delivery of the Programme, the Contracting Authority is seeking to source and appoint up to 3 Service Providers who will provide the Contracting Authority with the technical consultancy and design services (the ‘Services’) and further provide the Programme with experienced, industry-led ‘intelligent client’ function that will assist with providing advice and assurance during Programme planning and delivery. The Contracting Authority requires Programme-level strategic and delivery advice, consultancy and insight in direct support of the Programme Senior Leadership Team. For clarity, the Contracting Authority is not looking for a partner to deliver project outputs but to provide technical expertise and experience to enable successful completion of the Programme. The Services have been sub-divided into 3 Lots as follows: Lot 1: People. Lot 2: Digital and Technology. Lot 3: Logistics and General Support. Delivering the 2021 Census will involve the Contracting Authority establishing a Field Force of upto 47 000 employees. To assist with this challenge, the Service Provider on this Lot may be asked to work with the Contracting Authority's own in-house capability and provide technical consultancy, advisory (assurance) and design services across some or all of the following areas: 1. Field Force planning, recruitment, and training; 2. Payroll; 3. Health and Safety; 4. Facilities (Field operations offices); 5. Workflow strategy planning; 6. Organisational development; 7. Equality and inclusion; 8. Government policy and agenda; 9. Programme management and support. Full details of the scope of the Services that the Contracting Authority is seeking to procure via this Lot are included in the procurement documents. In undertaking the 2021 Census, the Contracting Authority anticipates using several digital and technological solutions to deliver a solution capable of supporting the delivery of the predominantly online census. The activities in this area will be led by the Contracting Authority's in-house digital, technology and methodology directorate. To assist with delivering this challenge, the Service Provider on this Lot may be asked to work with the Contracting Authority's own in-house capability and provide technical consultancy, advisory (assurance) and design services across some or all of the following areas: 1. Agile project management; 2. Service integration; 3. Online, digital and mobile technology and applications; 4. Data security, including information assurance; 5. Data management, including approaches to ‘Big Data’; 6. Address data; 7. Architecture (in a digital and technology context); 8. Business continuity; 9. Software development; 10. Government policy and agenda. Full details of the scope of the Services that the Contracting Authority is seeking to procure via this Lot are included in the procurement documents. Delivering the 2021 Census will involve the Contracting Authority supporting a Field Force of upto 47 000 (with Census data collection collateral and associated replenishments), as well as supporting the public as a whole (through effective marketing and communications, and subsequent support and follow-up). To assist the Contracting Authority with this challenge, the Service Provider on this Lot may be asked to work with the Contracting Authority's own in-house capability and provide technical consultancy, advisory (assurance) and design services across some or all of the following areas: 1. Field Force logistics; 2. Printing and publishing; 3. Public support; 4. Marketing and communications; 5. Stakeholder engagement; 6. Programme and project management; 7. Procurement and commercial management. Full details of the scope of the Services that the Contracting Authority is seeking to procure via this Lot are included in the procurement documents.