Building-cleaning services

Tender description

The successful Supplier will be required to provide cleaning services for University College Birmingham (the Client). Full details in relation to University College Birmingham may be obtained by visiting: http://www.ucb.ac.uk The latest Ofsted report finding may be viewed at: http://www.ofsted.gov.uk/inspection-reports/find-inspection-report/provider/ELS/70159 University College Birmingham is one of the premier Universities in the country with an international reputation for its achievements in its particular field. The College gained university status in 2008 and has gone from strength to strength with ongoing upgrading and expansion of the buildings and Estate. It currently has circa 8 000 students on role and employs 650 staff. The College's existing estate can be summarised as follows: Three main teaching sites located at Summer Row, Richmond House and McIntyre House and two residential sites located in Granville Street (The Maltings and Brindley Drive (Cambrian Halls). The current cleaning service provision has not been market tested for 5 years and to ensure best value and best practice principles are maintained the Client has decided to tender this provision. The current contract value is circa 600 000 GBP per annum. As a result of this competitive tender the Client wishes to achieve certain objectives: — Inward investment from the successful Supplier regarding hi-tech cleaning equipment — Commercially viable service — Consistency of cleanliness throughout the University College campuses — High levels of supervision and contract support across all locations — Ongoing support and training for staff as a minimum to BICSc Level 1 The contract being tendered is for three years in duration with the possibility of extending for a further two years depending on service deliverability. The contract will commence on 1.4.2018. The contract is fixed price with the Supplier invoicing the Client for one-twelfth of the annual cost on a monthly basis. Any variations to the contract that are requested by the Client should be invoiced at the agreed rate and should be calculated on an hourly rate per employee needed to carry out the variation to the satisfaction of the contract supervising officer. Whilst the monthly charge will represent one-twelfth of the contract cost, a reconciliation will take place monthly to reconcile the actual hours worked within the contract. If the hours worked are less than those budgeted for a credit will be required by the Client. The Client expects that the tendered amount of hours are worked at all times and the successful Supplier is expected to have a system in place to cover for both planned and unplanned leave. The basis and rationale of the Client requires the successful Supplier to operate at all times in providing a clean environment that is fit for purpose and that the Supplier is proactive in the management of the contract, thus ensuring that all specifications are achieved and that the frequency of cleans is as detailed within Appendix E and Appendix F of the tender specification. Innovation and continued innovation of processes throughout the contract term will be pivotal to the success of the new contract. The Client is seeking a Supplier who will continue to evaluate processes and procedures to reflect the high levels of achievement the University delivers to its students.