Scanning Support

Tender description

The GMC currently uses 5 Kodak Scanners alongside Kofax systems for delivering a central workflow system for scanning. A pre-production environment is used for testing changes or upgrades prior to release into our production environment. Both environments are currently running Kofax Capture 10. The GMC requires support for all scanners and associated licenses. Support during a Disaster Recovery or Business Continuity scenario would also be required where the 3 Hardman Street office servers and scanners may not be available. There are alternative sites in Manchester and London which could be used to base the scanning functions. In the majority of scenarios, the GMC would envisage utilising the existing HR scanner based at our London office until the main/primary scanners and the scanning office at Hardman Street where available again. There may also be a requirement to be provided with a loan scanner with similar spec to the Ngenuity 9125 for the team to use in the interim. If in the situation, where the Manchester servers were unavailable, the scanning services would be re-routed through our London servers in the interim.